WonderMind
Growth Partner
IDR 8,000,000 - 12,000,000
Basic Information
Employment Type
Job Level
Qualifications
Work Type
Gender
Years of Experience
Location
Ages
Languages
Responsibilities
- Achieve the targets of retention, referral, and customer satisfaction
- Communicate among course teachers, parents, and kids to track the teaching quality and study results, update parents on students' progress, assigned homework and students’ performance in class, keep solid relationship with all customers
- Daily communicating with customers about their concerns and questions, Handling any possible complaints and suggestions from customers
- Consistently informing customers about all important information and changes
- Preparing and delivering parent-facing events following suggested framework
- Recording all the necessary group-, student- and parent- management operations using CRM system
- Other duties and responsibilities assigned by company when needed
Requirements
- Love children and care about their growth
- Service mindset: treating each customer the way you want to be treated
- Good emotion and stress control
- Excellent self-learning ability
- Can-do attitude, emotional intelligence and passion
- Sales ability: delivering effective sales pitch & closing deals
- Excellent communication and problem-solving skills
- Good planning and organizing ability, work flexible and able to deal with uncertainties
- Good at emotion management
- Fluent in both written and oral English
- Ability to work on weekends (the off-days will be between Mon. to Fri.)
- Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Key Skills
Benefits
About the Company
WonderMind is a non-formal education institution for English and Mandarin. WonderMind is an educational technology company based in Southeast Asia, founded by four experienced professionals from China's education industry. Each of them has over 15 years of experience in the education sector and has held senior positions at well-known publicly listed education companies such as New Oriental, TAL Education Group, and Gaotu Techedu. They bring a wealth of practical experience and deep industry knowledge. We are committed t...
Office Address
Jl. Boulevard Raya No.LB 2, RT.12/RW.18, Klp. Gading Tim., Kec. Klp. Gading, Jkt Utara, Daerah Khusus Ibukota Jakarta
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