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PT. Lesso Technology Indonesia Trading

Customer Service Supervisor

IDR 8,500,000 - 9,000,000
Basic Information

Employment Type

Full Time

Job Level

Intermediate

Qualifications

Bachelor

Work Type

WFO

Gender

None

Years of Experience

1-3 years

Location

Cikupa, Indonesia

Ages

21 - 30 Years old

Languages

Chinese
English
Indonesian
Responsibilities
  1. Interact with customers to answer inquiries, resolve issues and provide information
  2. Handle customer complaints in a proffesional and empathic manner
  3. Process orders, returns and exchanges accurately and efficiently
  4. Keep detailed records of customer interactions and transactions
  5. Work collaboratively with other team members to meet customer service goals
Requirements
  1. Bachelor's degree in any field
  2. Proven customer service experience or related background
  3. Excellent communication skills, both verbal and written
  4. Proficiency in basic computer applications
  5. Language skills: Proficient in Chinese and Indonesian (required), English (a plus)
Key Skills
Customer Service
Front Office
Problem solving
Proficient in using social media
Benefits
Basic salary
Social security (BPJS Insurance)
Annual Leave
Career Development
Networking Opportunities
About the Company

PT. Lesso Technology Indonesia Trading

Manufacturing Industries • 51 to 250 employees

https://en.lesso.com/about-lesso/

China Lesso Group Holdings Limited (Stock Name: China Lesso, Stock Code: 02128.HK) is a large industrial group of home furnishings and building materials in China. China Lesso’s business portfolio spans plastic piping, building materials and home furnishings, environmental protection, new energy, supply-chain service platforms and others. It offers products such as pipes, photovoltaics, plumbing and sanitary ware, integral kitchen materials, integral doors and windows, aluminum formwork and smart scaffolds, water purifi...

Office Address

Samanea Marketing Gallery . Jln Suvarna Sutera Boulevard , Pasir Gadung - Cikupa . Tangerang - Banten

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