About Us

Kitar is a Singapore-registered Series A startup building a trusted recommerce platform in Southeast Asia. Through our consumer-facing app, we enable users to recycle and purchase certified pre-owned smartphones—making technology more affordable while supporting sustainability and reducing electronic waste.

As we scale our app in Indonesia, we are looking for a Product Operations Specialist to help improve user experience, conversion, and retention for local users.

Key Responsibilities

Manage daily operations of the Kitar App and monitor key user journeys (registration, selling, buying, payment).
Identify usability issues and friction points from a user perspective and support basic UI/UX and copy improvements.
Collect and organize user feedback from the app, customer service, and other channels.
Translate user issues into clear product requirements and collaborate with Product Managers and engineers.
Ensure app language, content, FAQs, and flows are localized for Indonesian users.
Support in-app campaigns and initiatives to improve acquisition, activation, and conversion.
Track basic performance metrics and provide optimization insights.

What We Offer

Direct impact on a fast-growing consumer app in Indonesia.
Exposure to an international, fast-moving product team.
Clear growth opportunities into senior operations or product roles.
Competitive local compensation.