Deliver training programs related to product SOPs, operational procedures, and company standards.
Conduct regular refreshment training sessions to enhance employees’ product knowledge and service standards.
Train and coach store teams on inventory management, stock accuracy, and inventory control best practices.
Provide training on cost control initiatives, including waste reduction, portion control, and operational efficiency.
Monitor and evaluate training effectiveness through store visits, audits, assessments, and performance reviews.
Conduct quality control evaluations to ensure products consistently meet company standards.
Identify training needs through operational observations, audits, and business performance analysis.
Support new store openings by delivering operational and product training.
Prepare training reports, employee competency assessments, and development plans.
Ensure all training materials, SOPs, and operational guidelines are updated and effectively implemented.