Indomobil Wahana Trada
Service Relation Officer
IDR 5,000,000 - 5,500,000
Informasi Dasar
Jenis Pekerjaan
Full Time
Tingkat Pekerjaan
Entry
Kualifikasi
Diploma
Jenis Pekerjaan
WFO
Jenis Kelamin
Female
Tahun Pengalaman
1-3 years
Lokasi
Tangerang Selatan, Indonesia
Usia
22 - 27 Tahun
Bahasa
English
Indonesian
Tanggung Jawab
Customer Service:
- Greeting and assisting customers.
- Addressing inquiries and concerns.
Service Coordination:
- Scheduling appointments.
- Coordinating with service technicians.
Communication:
- Acting as a liaison between customers and technicians.
- Explaining processes, costs, and timelines.
Administrative Duties:
- Maintaining service records.
- Processing orders and invoices.
Sales Support:
- Promoting additional services and parts.
- Assisting in achieving sales targets.
Team Collaboration:
- Working with other departments.
- Contributing to service improvement.
Quality Assurance:
- Ensuring service quality standards.
- Conducting follow-up for customer satisfaction.
Persyaratan
- Miimum D3/ S1 Preferred
- Customer service experience; automotive industry experience is a plus.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer systems; attention to detail.
Keahlian Utama
Microsoft Office
Keuntungan
incentive based on performance
Tentang Perusahaan
Indomobil Wahana Trada is part of the Indomobil Group, one of the largest and most integrated automotive groups in Indonesia. Indomobil Wahana Trada houses many automotive brands and has many subsidiaries spread throughout Indonesia, such as: Nissan, KIA, Suzuki, Audi, VW, Hino, Jaguar, Land Rover, Harley Davidson, Citroen, Yadea, Aion & many others brand to come....
Alamat Kantor
Jl. MT Haryono Kav 8 - 11
Pekerjaan dari Perusahaan Ini
