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Indomobil Wahana Trada

Service Relation Officer

IDR 5,000,000 - 5,500,000
Informasi Dasar

Jenis Pekerjaan

Full Time

Tingkat Pekerjaan

Entry

Kualifikasi

Diploma

Jenis Pekerjaan

WFO

Jenis Kelamin

Female

Tahun Pengalaman

1-3 years

Lokasi

Tangerang Selatan, Indonesia

Usia

22 - 27 Tahun

Bahasa

English
Indonesian
Tanggung Jawab

Customer Service:

  • Greeting and assisting customers.
  • Addressing inquiries and concerns.

Service Coordination:

  • Scheduling appointments.
  • Coordinating with service technicians.

Communication:

  • Acting as a liaison between customers and technicians.
  • Explaining processes, costs, and timelines.

Administrative Duties:

  • Maintaining service records.
  • Processing orders and invoices.

Sales Support:

  • Promoting additional services and parts.
  • Assisting in achieving sales targets.

Team Collaboration:

  • Working with other departments.
  • Contributing to service improvement.

Quality Assurance:

  • Ensuring service quality standards.
  • Conducting follow-up for customer satisfaction.
Persyaratan
  • Miimum D3/ S1 Preferred
  • Customer service experience; automotive industry experience is a plus.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in computer systems; attention to detail.
Keahlian Utama
Microsoft Office
Keuntungan
incentive based on performance
Tentang Perusahaan

Indomobil Wahana Trada

Automotive Industries • 1001 to 2000 employees

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Indomobil Wahana Trada is part of the Indomobil Group, one of the largest and most integrated automotive groups in Indonesia. Indomobil Wahana Trada houses many automotive brands and has many subsidiaries spread throughout Indonesia, such as: Nissan, KIA, Suzuki, Audi, VW, Hino, Jaguar, Land Rover, Harley Davidson, Citroen, Yadea, Aion & many others brand to come....

Alamat Kantor

Jl. MT Haryono Kav 8 - 11

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