Develop, enrich, and take care of human capital
Recruit, onboard, and develop a strong and engaged team
Create a safe, healthy, and inclusive work environment
Lead with Decathlon values and foster responsibility and autonomy
Build and manage my commercial policy on priority sports
Leverage customer data to set clear ambitions and the right omnichannel offer.
Create strong digital customer experiences and activate sports communities.
Build seasonal plans and high-performing teams with the right people in place.
Manage the “best in class” omnichannel customer experience
Deliver a best-in-class customer experience on the shop floor
Apply selling fundamentals, layout standards, and truck-to-shelf execution
Manage and animate customer loyalty initiatives
Use customer feedback to drive continuous improvement
Ensure customers can find and choose products easily and independently
Drive commercial dynamism within the department
Performance & Business Management
Build and manage an annual business and team plan
Monitor performance and ensure forecast reliability
Analyze gaps between targets and results, and act accordingly
Optimize workforce scheduling and productivity
Manage action plans across People, Planet, and Business levers
Ensure stock availability, accuracy, and optimized stock lifetime
Guarantee daily safety and organization of the store (Duty management)
Ensure daily safety of people and security of goods
Be knowledgeable about store systems and equipment
Take responsibility for daily store operations during duty shifts