Be responsible for cooperating with the IT, application architecture and personnel of the enterprise, sort out and analyze the existing IT architecture of the customers, and promote the landing, implementation and delivery of the design solutions provided by the pre-sales architects;
Be responsible for analyze customer requirements and design end-to-end cloud solutions based on Huawei Cloud products and capabilities, including architecture design, solution presentation, Proof of Concept (POC) validation, and professional service delivery.
Be able to follow the technical trend of the cloud, AI, IoT etc. technologies
Deep understanding of the cloud key technology and solutions and services.
Be responsible for providing feedback on problems in customer management and post-sales service systems and Implement systematized, continuous improvements.
Be responsible for maintain regularly communication with major customers (on-site or remotely) to ensure that users use the healthy and stable operation of the cloud business to enhance the customer experience;
Be responsible for taking on the corresponding performance KPI evaluation criteria