We are seeking a skilled Operation Supervisor (Mandarin Speaker) to join our dynamic team, based in our Jakarta office, you will play a crucial role in facilitating seamless communication between our company and our Mandarin-speaking clients and partners, also you will be responsible to handle matters regarding people management and business operations for the company.

What you'll be doing:

- Translate a wide range of documents, including contracts, reports, and correspondence, from Mandarin to English/ Indonesia and vice versa

- Interpret during meetings, conference calls, and other business interactions with Mandarin-speaking stakeholders

- Assist the director in all matters related to the day-to-day operations of the office

- Lead, manage, and supervise all teams to ensure smooth daily operations and high service quality.

- Analyze operational and service performance data, prepare regular reports, and propose actionable improvements.

- Maintain and develop long-term customer relationships, ensuring strong trust and sustainable cooperation with end users and partners.