A. Business & Requirement Analysis

Assist in gathering and documenting business requirements from clients (Mandarin & English/Indonesian)

Translate business requirements between Mandarin and local teams

Support gap analysis between current processes and ERP solutions

B. System Implementation Support

Assist in configuring ERP modules (Finance, Supply Chain, HR, etc.)

• Support data entry, master data setup, and simple data migration

• Coordinate with technical teams for system customization

C. Translation & Communication

Act as a translator during meetings, discussions, and presentations

Translate documents (BRD, SOP, user manuals) between Mandarin and English/Indonesian

Ensure clear communication between clients and internal teams

D. Testing & Documentation

• Support User Acceptance Testing (UAT)

• Prepare test cases and assist in system validation

• Document implementation processes and user guides

E. Training & Support

• Assist in conducting bilingual (Mandarin) user training

Provide first-level system support to users

Escalate complex issues to senior consultants

F. Project Coordination

Assist project managers in tracking progress and deliverables

Prepare bilingual meeting minutes and reports

Support coordination between cross-border teams