本科及以上学历，市场营销、传媒、酒店管理或相关专业优先。
中文和英文可作为工作语言，能够撰写中英双语社媒文案。
有1年以上互联网运营、客服管理或社交媒体运营经验，优秀应届毕业生亦可考虑。
熟悉主流社交媒体平台的玩法和趋势，有一定的图片/短视频剪辑能力（如Canva, CapCut等）。
善于沟通，有同理心，能应对高强度的投诉场景。
Bachelor's degree or above, preferably in Marketing, Communications, Hospitality or related fields.
Proficient in both Chinese and English, able to create bilingual social media copy.
At least 1 year of experience in internet operations, customer service management or social media management; outstanding fresh graduates are welcome.
Familiar with major social media platforms and trends, with basic image/video editing skills (e.g. Canva, CapCut).
Strong communication skills, empathy, and the ability to handle high-pressure complaint scenarios.

【加分项 / Preferred Qualifications】