BOSSHIRE (Executive Search)
Growth Partner
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关于公司
Our client is a company focused on K12 after-school education and training services, co-founded in Singapore by a group of senior professionals with an average of more than 15 years of experience in the education and training industry. They offer high-end and comprehensive training products specifically designed for students in Indonesia. Their programs cover a wide range of subjects, including Mandarin, English, Mathematics, and Science. They believe in providing top-quality education that empowers students and equips them with the skills and knowledge needed for future success. Mission: To bring the best experience and achievements to the learners through love, content and technology. Vision: To build an engaging learning world where every learner embraces their unique educational voyage, progressing with self-assurance, relishing exploration, and perpetually uncovering an enhanced self. Values: 1）Customer Obsession 2）Reliability 3）Practicality 4）Efficiency
基本信息
雇佣类型
职位水平
学历水平
工作类型
性别类型
工作年限
工作地点
年龄
语言
岗位职责
1. Achieve the targets of retention, referral, and customer satisfaction.
2. Communicate among course teachers, parents, and kids to track the teaching quality and study results, update parents on students' progress, assigned homework and students’ performance in class, keep solid relationship with all customers.
3. Daily communicating with customers about their concerns and questions, handling any possible complaints and suggestions from customers.
4. Consistently informing customers about all important information and
changes.
5. Preparing and delivering parent-facing events following suggested framework.
6. Recording all the necessary group (student and parent) management
operations using CRM system.
7. Other duties and responsibilities assigned by company when needed.
岗位要求
- Love children and care about their growth.
- Service mindset: treating each customer the way you want to be treated.
- Good emotion and stress control.
- Excellent self-learning ability.
- Can-do attitude, emotional intelligent and passion.
- Sales ability: delivering effective sales pitch & closing deals.
- Excellent communication and problem-solving skills.
- Good planning and organizing ability, work flexible and able to deal with uncertainties.
- Good at emotion management.
- Fluent in both written and oral English.
- Ability to work on weekends (the off-days will be between Mon. to Fri.)
- Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
关键技能
公司福利
公司的其它职位
