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PT Panorama JTB Tours Indonesia

Customer Loyalty

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基本信息

雇佣类型

固定合同

职位水平

经理/高级

学历水平

学士

工作类型

在公司工作

性别类型

工作年限

4 - 5年

工作地点

雅加达巴拉特, 印度尼西亚

年龄

25 - 35 岁

语言

英语
岗位职责
  • Engage proactively with customers to understand their needs and preferences.
  • Promote and manage our loyalty programs to enhance customer retention.
  • Resolve customer issues promptly, ensuring a positive experience.
  • Collect and analyze customer feedback to drive improvements.
  • Keep customers informed about new products, services, and promotions.
  • Create customer engagement program to boost customer loyalty.
岗位要求
  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience in customer service or relations.
  • Minimum 3-5 years experience in related fields.
  • Excellent communication and problem-solving skills.
  • Familiarity with CRM software and loyalty program management is a plus.
关键技能
Customer Loyalty
Customer Loyalty Management
CRM
Customer Service Management
Loyalty Marketing
Analytic Problem Solving
Bilingual Communications
公司福利
BPJS
Insurance
Transport Allowance
Tentang Perusahaan

PT Panorama JTB Tours Indonesia

休闲、旅行与旅游 Industries • 251 至 500 名员工

https://www.panorama-jtb.com/

Panorama JTB Tours is a transformation of Panorama Tours, as a tour & travel company that has been known since 1998. Panorama JTB Tours is the result of synergy between two well-known companies: Panorama Group and JTB Corporation, to be stronger and broader in reaching and serving the community in the country in the Travel & Leisure segment. JTB Corporation itself as a global tourism player that has been operating for more than 100 years with a network in 37 countries makes Panorama Group as a reliable partner in Indone...

Alamat Kantor

Jl. Tomang Raya No. 63 Jakarta Barat, Indonesia 11440

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