WonderMind
Growth Partner
IDR 8,000,000 - 12,000,000
基本信息
雇佣类型
Full Time
职位水平
Entry
学历水平
Bachelor
工作类型
WFO
性别类型
None
工作年限
Fresher
工作地点
Jakarta Utara, Indonesia
年龄
20 - 30 岁
语言
Chinese
English
Indonesian
岗位职责
- Achieve the targets of retention, referral, and customer satisfaction
- Communicate among course teachers, parents, and kids to track the teaching quality and study results, update parents on students' progress, assigned homework and students’ performance in class, keep solid relationship with all customers
- Daily communicating with customers about their concerns and questions, Handling any possible complaints and suggestions from customers
- Consistently informing customers about all important information and changes
- Preparing and delivering parent-facing events following suggested framework
- Recording all the necessary group-, student- and parent- management operations using CRM system
- Other duties and responsibilities assigned by company when needed
岗位要求
- Love children and care about their growth
- Service mindset: treating each customer the way you want to be treated
- Good emotion and stress control
- Excellent self-learning ability
- Can-do attitude, emotional intelligence and passion
- Sales ability: delivering effective sales pitch & closing deals
- Excellent communication and problem-solving skills
- Good planning and organizing ability, work flexible and able to deal with uncertainties
- Good at emotion management
- Fluent in both written and oral English
- Ability to work on weekends (the off-days will be between Mon. to Fri.)
- Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
关键技能
Confidence
Target Oriented
Strong Attention to Detail
Good Teamwork Skills
Excellent interpersonal communication and promotion skills
Excellent service attitude
公司福利
THR
关于公司
WonderMind is a non-formal education institution for English and Mandarin. WonderMind is an educational technology company based in Southeast Asia, founded by four experienced professionals from China's education industry. Each of them has over 15 years of experience in the education sector and has held senior positions at well-known publicly listed education companies such as New Oriental, TAL Education Group, and Gaotu Techedu. They bring a wealth of practical experience and deep industry knowledge. We are committed t...
办公地址
Jl. Boulevard Raya No.LB 2, RT.12/RW.18, Klp. Gading Tim., Kec. Klp. Gading, Jkt Utara, Daerah Khusus Ibukota Jakarta
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