Indomobil Wahana Trada
Service Relation Officer
IDR 5,000,000 - 5,500,000
基本信息
雇佣类型
Full Time
职位水平
Entry
学历水平
Diploma
工作类型
WFO
性别类型
Female
工作年限
1-3 years
工作地点
Tangerang Selatan, Indonesia
年龄
22 - 27 岁
语言
English
Indonesian
岗位职责
Customer Service:
- Greeting and assisting customers.
- Addressing inquiries and concerns.
Service Coordination:
- Scheduling appointments.
- Coordinating with service technicians.
Communication:
- Acting as a liaison between customers and technicians.
- Explaining processes, costs, and timelines.
Administrative Duties:
- Maintaining service records.
- Processing orders and invoices.
Sales Support:
- Promoting additional services and parts.
- Assisting in achieving sales targets.
Team Collaboration:
- Working with other departments.
- Contributing to service improvement.
Quality Assurance:
- Ensuring service quality standards.
- Conducting follow-up for customer satisfaction.
岗位要求
- Miimum D3/ S1 Preferred
- Customer service experience; automotive industry experience is a plus.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer systems; attention to detail.
关键技能
Microsoft Office
公司福利
incentive based on performance
关于公司
Indomobil Wahana Trada is part of the Indomobil Group, one of the largest and most integrated automotive groups in Indonesia. Indomobil Wahana Trada houses many automotive brands and has many subsidiaries spread throughout Indonesia, such as: Nissan, KIA, Suzuki, Audi, VW, Hino, Jaguar, Land Rover, Harley Davidson, Citroen, Yadea, Aion & many others brand to come....
办公地址
Jl. MT Haryono Kav 8 - 11
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