Bachelor's degree in Finance, Business Administration, Risk Management, Accounting, Statistics, or a related field.
Minimum 2–4 years of experience in Operational Risk, Quality Assurance, Compliance, KYC, Fraud Prevention, Collections, or related functions within the banking, fintech, or financial services industry.
Strong understanding of KYC, AML, Anti-Fraud processes, operational risk management, and regulatory compliance requirements.
Experience in conducting quality monitoring, performance evaluation, risk assessments, and incident investigations.
Familiarity with Risk Control Self-Assessment (RCSA), risk frameworks, internal controls, and operational risk methodologies.
Strong analytical and problem-solving skills with the ability to identify root causes and recommend effective corrective actions.
Proficient in data analysis, reporting, and dashboard preparation using Microsoft Excel and other reporting tools.
Excellent attention to detail with strong organizational and documentation skills.
Strong communication and stakeholder management skills, with the ability to present findings and recommendations to management.
Ability to work independently, manage multiple priorities, and perform effectively in a fast-paced environment.
Knowledge of banking, fintech, or financial services regulations is highly preferred.
Professional certifications related to Risk Management, Compliance, Internal Audit, or Fraud Management will be an advantage.