BOSSHIRE (Executive Search)
Growth Partner
Not Disclose
About Company
Our client is a company focused on K12 after-school education and training services, co-founded in Singapore by a group of senior professionals with an average of more than 15 years of experience in the education and training industry. They offer high-end and comprehensive training products specifically designed for students in Indonesia. Their programs cover a wide range of subjects, including Mandarin, English, Mathematics, and Science. They believe in providing top-quality education that empowers students and equips them with the skills and knowledge needed for future success. Mission: To bring the best experience and achievements to the learners through love, content and technology. Vision: To build an engaging learning world where every learner embraces their unique educational voyage, progressing with self-assurance, relishing exploration, and perpetually uncovering an enhanced self. Values: 1）Customer Obsession 2）Reliability 3）Practicality 4）Efficiency
Basic Information
Employment Type
Job Level
Qualifications
Work Type
Gender
Years of Experience
Location
Ages
Languages
Responsibilities
1. Achieve the targets of retention, referral, and customer satisfaction.
2. Communicate among course teachers, parents, and kids to track the teaching quality and study results, update parents on students' progress, assigned homework and students’ performance in class, keep solid relationship with all customers.
3. Daily communicating with customers about their concerns and questions, handling any possible complaints and suggestions from customers.
4. Consistently informing customers about all important information and
changes.
5. Preparing and delivering parent-facing events following suggested framework.
6. Recording all the necessary group (student and parent) management
operations using CRM system.
7. Other duties and responsibilities assigned by company when needed.
Requirements
- Love children and care about their growth.
- Service mindset: treating each customer the way you want to be treated.
- Good emotion and stress control.
- Excellent self-learning ability.
- Can-do attitude, emotional intelligent and passion.
- Sales ability: delivering effective sales pitch & closing deals.
- Excellent communication and problem-solving skills.
- Good planning and organizing ability, work flexible and able to deal with uncertainties.
- Good at emotion management.
- Fluent in both written and oral English.
- Ability to work on weekends (the off-days will be between Mon. to Fri.)
- Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Key Skills
Benefits
The Executive Job was posted by:
Wendra Wijaya
Executive Recruitment Consultant
Job from this Company
