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PT Yadea Teknologi Indonesia

Customer Service Officer

IDR 15,000,000 - 30,000,000
Basic Information

Employment Type

Full Time

Job Level

Intermediate

Qualifications

Diploma

Work Type

WFO

Gender

None

Years of Experience

Fresher

Location

Jakarta, Indonesia

Ages

18 - 40 Years old

Languages

Chinese
Responsibilities

1、Promote the completion of the customer's whole vehicle problem consulting and give a response, and record and feedback to the relevant departments to rectify the situation, regular inspection and verification;

2、Maintain customer relationship and brand image. Pre-sales customer service is the bridge between the company and customers, need to establish good customer relations, maintain the company's brand image, improve customer satisfaction and loyalty;

3、Customer rebates, policy accuracy, and timeliness improvement;

4、Reduction of the complaint rate;

Requirements

Outgoing personality, meticulous work, and proficiency in Chinese is preferred.

content.about-the-company

PT Yadea Teknologi Indonesia

Automotive Industries • 11 to 50 employees

https://www.yadea.id/

Yadea, the world's leading electric two-wheeler brand, has ranked global No.1 in annual sales for last 6 consecutive years, with the product ranges mainly covering high-performance electric motorcycles, electric mopeds, electric bicycles, and electric kick scooters....

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ESR Cikarang Logistics Park 2 J53G+Q5, Nagasari, Kec. Serang Baru, Kabupaten Bekasi, Jawa Barat

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