PT Panorama JTB Tours Indonesia
Customer Loyalty
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Basic Information
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Responsibilities
- Engage proactively with customers to understand their needs and preferences.
- Promote and manage our loyalty programs to enhance customer retention.
- Resolve customer issues promptly, ensuring a positive experience.
- Collect and analyze customer feedback to drive improvements.
- Keep customers informed about new products, services, and promotions.
- Create customer engagement program to boost customer loyalty.
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in customer service or relations.
- Minimum 3-5 years experience in related fields.
- Excellent communication and problem-solving skills.
- Familiarity with CRM software and loyalty program management is a plus.
Key Skills
Benefits
About the Company
PT Panorama JTB Tours Indonesia
Leisure, Travel & Tourism Industries • 251 to 500 employees
Panorama JTB Tours is a transformation of Panorama Tours, as a tour & travel company that has been known since 1998. Panorama JTB Tours is the result of synergy between two well-known companies: Panorama Group and JTB Corporation, to be stronger and broader in reaching and serving the community in the country in the Travel & Leisure segment. JTB Corporation itself as a global tourism player that has been operating for more than 100 years with a network in 37 countries makes Panorama Group as a reliable partner in Indone...
Office Address
Jl. Tomang Raya No. 63 Jakarta Barat, Indonesia 11440
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