China Southern Airlines
AIRPORT OPERATIONAL STAFF
IDR 8,000,000 - 12,000,000
Basic Information
Employment Type
Job Level
Qualifications
Work Type
Gender
Years of Experience
Location
Ages
Languages
Responsibilities
- Manage daily sales support activities, ensuring high responsiveness to customer inquiries, requests, and orders to ensure customer satisfaction, retention, and team productivity
- Handle and resolve customers complaints in a timely manner
- Assist passengers with all enquiries, including lost or delayed baggage
- Delivering high levels of customer service to passengers and those traveling through the airport
- Assist passengers with all enquiries, including lost or delayed baggage
- Report and coordinate any issue related with the passengers, luggage, etc. to higher officials
- Communicate and coordinate with internal departments
- Assist others dissimilar duties ordered by Supervisor or Manager
Requirements
- Candidate must be possess at least Bachelor degree, preferably from Tourism or Civil Aviation major. Fresh Graduate(s) are welcome.
- Willing to be posted in I Gusti Ngurah Rai International Airport, Bali and working in Aviation field.
- Required language: English and Mandarin (writing, reading, listening and speaking). HSK 4 or more is a PLUS.
- Able to work under pressure and willing to flexible in terms of scheduling or overtime (including weekend and/or Public Holiday).
- Strong customer service skills, cooperative attitude, able to multi-task & working detail oriented.
- Fast learning and have a high responsibility sense.
Key Skills
Benefits
About the Company
China Southern Airlines
Airlines/Aviation Industries • 11 to 50 employees
China Southern Airlines Company Limited is an airline headquartered in Baiyun District, Guangzhou, Guangdong Province, China. Established on 1 July 1988 following the restructuring of the CAAC Airlines that acquired and merged a number of domestic airlines, the airline became one of China's "Big Three" airlines (alongside Air China and China Eastern Airlines), the world's seventh-largest airline measured by passengers carried and Asia's largest airline in fleet size, revenue and passengers carried. With its main hubs at...
Office Address
SOHO CAPITAL TOWER 42ND FLOOR UNIT 05A, JL. TANJUNG DUREN RAYA NO. 1
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