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China Southern Airlines

AIRPORT OPERATIONAL STAFF

IDR 8,000,000 - 12,000,000
Basic Information

Employment Type

Full Time

Job Level

Entry

Qualifications

Bachelor

Work Type

WFO

Gender

None

Years of Experience

0-1 year

Location

Denpasar, Indonesia

Ages

23 - 29 Years old

Languages

Chinese
English
Indonesian
Responsibilities
  • Manage daily sales support activities, ensuring high responsiveness to customer inquiries, requests, and orders to ensure customer satisfaction, retention, and team productivity
  • Handle and resolve customers complaints in a timely manner
  • Assist passengers with all enquiries, including lost or delayed baggage
  • Delivering high levels of customer service to passengers and those traveling through the airport
  • Assist passengers with all enquiries, including lost or delayed baggage
  • Report and coordinate any issue related with the passengers, luggage, etc. to higher officials
  • Communicate and coordinate with internal departments
  • Assist others dissimilar duties ordered by Supervisor or Manager
Requirements
  • Candidate must be possess at least Bachelor degree, preferably from Tourism or Civil Aviation major. Fresh Graduate(s) are welcome.
  • Willing to be posted in I Gusti Ngurah Rai International Airport, Bali and working in Aviation field.
  • Required language: English and Mandarin (writing, reading, listening and speaking). HSK 4 or more is a PLUS.
  • Able to work under pressure and willing to flexible in terms of scheduling or overtime (including weekend and/or Public Holiday).
  • Strong customer service skills, cooperative attitude, able to multi-task & working detail oriented.
  • Fast learning and have a high responsibility sense.
Key Skills
Mandarin
Customer Service Skills
English
Benefits
Annual Bonus
BPJS Kesehatan & Ketenagakerjaan
Employee Flight Tickets
Night Shift Allowance
content.about-the-company

China Southern Airlines

Airlines/Aviation Industries • 11 to 50 employees

https://www.instagram.com/chinasouthern.id/

China Southern Airlines Company Limited is an airline headquartered in Baiyun District, Guangzhou, Guangdong Province, China. Established on 1 July 1988 following the restructuring of the CAAC Airlines that acquired and merged a number of domestic airlines, the airline became one of China's "Big Three" airlines (alongside Air China and China Eastern Airlines), the world's seventh-largest airline measured by passengers carried and Asia's largest airline in fleet size, revenue and passengers carried. With its main hubs at...

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SOHO CAPITAL TOWER 42ND FLOOR UNIT 05A, JL. TANJUNG DUREN RAYA NO. 1

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